Zombie Hunter – Privacy Policy (App Store)

 PRIVACY POLICY                                      

  Zombie Hunter Mobile                                 

  Last Updated: April 17, 2026                      

  1. INTRODUCTION                                                                                                                                               

Your privacy is important to us. This policy describes the information Zombie Hunter Mobile ("Zombie Hunter Mobile," "we," "our," "us") collects when you ("user") engage with our mobile game, how we use it, and who we share it with. The App is developed and operated by Luka Khobelia ("Developer"). By using the App, you agree to the terms outlined in this policy. If you disagree, you may discontinue using the App at any time. If you wish to delete your account or data, see Section 9 (Data Erasure).

 2. INFORMATION WE COLLECT                                 

2.1 Information You Provide                                                                                                                                                                              

  - Player nickname (1 to 16 characters, publicly visible to other users)                                                                                       

  - Friend requests, friend-list connections, and friend codes you choose to share                                                                              

  - Messages you send to other users through the in-game messaging system

  - Content of reports you submit through the in-game Report button or by email                                                                                                                           

  2.2 Information Collected Automatically                                                                                                                                                                          

  - Device identifiers (a per-install player ID derived from Apple's Identifier for Vendor, or a locally generated UUID on platforms where the vendor ID is unavailable)                                                                                                                                                  

  - Advertising identifier (IDFA on iOS) — ONLY if you grant permission in the App Tracking Transparency prompt (see Section 5)

  - IP address (used by our content-delivery network and multiplayer servers to route connections)                                                              

  - Hardware and device information: device model, operating-system version, language, country                                                                  

  - App version, crash stack traces, and device state at the time of a crash                                                                                    

  - In-game events and gameplay statistics (scores, waves completed, levels, purchases, session length, feature usage)                                          

2.3 Purchase Information                                                                                                                                      

When you purchase the Premium Pack subscription or any in-app item, Apple processes the payment. We receive a transaction identifier confirming the purchase. We do NOT receive your payment-card data, Apple ID credentials, or billing address.                                                                           

2.4 Multiplayer and Session Data                                                                                                                              

When you join a multiplayer session, other players in that session receive:                                                                                   

  - Your chosen player nickname                                                                                                                                 

  - Your selected character skin                                                                                                                                

  - Real-time gameplay state (position, weapon, score, health status)                                                                                           

This information is transmitted through our multiplayer servers for the duration of the session.                                                              

2.5 User-Generated Content and Moderation Data   

When you use the Report feature or when another user reports you, we store:

  - The reported user's player ID and reported reason                                                                                                           

  - The reporting user's player ID and timestamp                                                                                                                

  - A running count of reports against each user, used to triage moderation                                                                                     

When you block another user, the blocked user's player ID is stored LOCALLY on your device (in app preferences). It is not transmitted to our servers.        

3. HOW WE USE YOUR INFORMATION                                                                                                                                

We use the information collected to:                                                                                                                          

  - Operate, improve, and develop the App                                                                                                                       

  - Provide multiplayer matchmaking and route sessions                                                                                                          

  - Display public leaderboards, friend lists, and in-session player nametags                                                                                   

  - Enable the friend system (friend codes, requests, connections)                                                                                              

  - Deliver the Report, Block, and moderation features required by the Terms of Service

  - Review and act on reports within twenty-four (24) hours, as committed in the Terms of Service

  - Measure advertising effectiveness and deliver advertisements                                                                                                

  - Diagnose, troubleshoot, and fix bugs and crashes

  - Save and sync your game progress and statistics                                                                                                             

  - Personalize in-game offers                              

  - Attribute app installations to sources (such as the App Store or ad campaigns)

Legal bases (EEA / UK users): we process your data under (i) performance of this contract, for operating the App and delivering purchased features; (ii) legitimate interest, for analytics, crash reporting, and moderation; and (iii) consent, for advertising identifiers where the App Tracking Transparency prompt has been accepted.                                                                                                                                           

4. SHARING AND THIRD-PARTY SERVICES                       

We share information with the following third-party service providers solely to deliver the App. Each provider processes data under its own privacy policy.   

 4.1 Unity Ads (Advertising)                                                                                                                                   

                                                                                                                                                             Provider: Unity Technologies                      

Purpose: banner, interstitial, and rewarded-video advertising                                                                                                 Data shared: device identifiers (including IDFA only with tracking permission), device model, OS version, language, country, coarse location, app version, ad interaction events                                                                                                                                            Privacy Policy: https://unity.com/legal/privacy-policy                                                                                                        

4.2 Firebase / Google (Analytics, Crash Reporting, Configuration)                                                                                             

Provider: Google LLC                                                                                                                                          Products used: Google Analytics for Firebase, Firebase Crashlytics, Firebase Remote Config.        Purpose: understand App usage, diagnose crashes, deliver configuration updates                                                                                Data shared: app events, screen views, feature usage, crash stack traces, device state at crash time, Firebase Instance ID, app version, device model, OS version, language, country, advertising identifiers (only with tracking permission)                                                                           

Privacy Policy: https://policies.google.com/privacy                                                                                                           

4.3 PlayFab (Multiplayer Infrastructure)         

                                                                                                                                                              Provider: Microsoft Corporation (Azure PlayFab)

Purpose: multiplayer matchmaking, server allocation, latency measurement                                                                                      Data shared: a player ID we generate for you, latency measurements to regional servers, session metadata Privacy Policy: https://privacy.microsoft.com/privacystatement                                                                                                

4.4 Upstash Redis (Game Backend)                                                                                                                              

Provider: Upstash, Inc. 

Purpose: store player nicknames, leaderboard entries, friend-list connections, friend requests, messages sent between players, and moderation reports 

Data shared: your player ID, your chosen nickname, friend-list and friend-request data, any messages you send, report entries you submit

Privacy Policy: https://upstash.com/trust/privacy.pdf                                                                                                         

4.5 Bunny CDN (Content Delivery)                                                                                                                              

                                                                                                                                                               Provider: BunnyWay d.o.o. 

Purpose: deliver downloadable asset bundles (such as chapter maps) after installation                                                                         Data shared: IP address (required to route the download), HTTP request metadata

Privacy Policy: https://bunny.net/privacy                                                                                                                     

4.6 Apple                                                                                                                                                     

Apple processes your purchase of any paid item or subscription. We receive only a transaction identifier. See Apple's Privacy Policy at https://www.apple.com/legal/privacy/                                                                                                                         

We do NOT sell your personal data to any third party.                                                                                                         

5. APP TRACKING TRANSPARENCY (iOS)                                                                                                                            

On iOS 14.5 and later, the App will present Apple's App Tracking Transparency prompt before any third-party identifier is used for cross-app or cross-website tracking. If you decline:                                 

 - Advertising will continue to be shown, but will not be personalized using cross-app tracking identifiers                                                    

  - Advertising identifiers (IDFA) will not be shared with Unity Ads, Firebase, or any other third-party provider

You may change this permission at any time in iOS Settings → Privacy & Security → Tracking.

6. CHILDREN'S PRIVACY                                     

The App is not directed to children under the age of 13, and we do not knowingly collect personal data from children under 13. If a parent or guardian discovers that their child has provided us with personal information without consent, they should contact us at starworkgames@gmail.com. We will delete the information from our records within a reasonable time frame.                                                                                                  

7. DATA RETENTION                                                                                                                                             - Player nickname, friend list, and leaderboard entries: retained until you request deletion (see Section 9)

- Messages between players: retained up to 50 messages per conversation, older messages trimmed automatically                                                 

- Moderation reports: retained up to 200 reports per user for triage, older reports trimmed automatically. Report data associated with actioned accounts may be retained longer to support enforcement and appeals.                                                                                                        

- Crash stack traces and analytics events: retained by Firebase per Google's default retention settings

- Locally stored data (game progress, blocked-player list, preferences): retained on your device until you uninstall the App or clear app data

8. YOUR RIGHTS                                                                                                                                                

Depending on your jurisdiction, you may have the following rights regarding your personal data:                                                               

  - Right to access: request a copy of the personal data we hold about you                                                                                      

  - Right to rectification: request correction of inaccurate data                                                                                               

  - Right to erasure: request deletion of your data (see Section 9)                                                                                             

  - Right to object or restrict: object to or restrict certain processing activities                                                                            

  - Right to data portability: receive your data in a structured, machine-readable format                                                                       

  - Right to withdraw consent: revoke tracking permission at any time through iOS Settings

  - Right to lodge a complaint: contact your local data-protection authority                                                                                    

California residents have additional rights under the CCPA, including the right to know what categories of personal information we collect and the right to request deletion. We do not sell personal information as defined by the CCPA. To exercise any of these rights, contact us at starworkgames@gmail.com.

9. DATA ERASURE AND ACCOUNT DELETION                                                                                                                          

You have the right to request the deletion of your game data. To initiate this process, send an email to starworkgames@gmail.com with:                        

- Your current in-game player nickname                                                                                                                       - Your device platform (iOS / Android)                                                                                                                        - Your player ID (shown in the in-game Friends menu as "Your Friend Code")

We will confirm the deletion request by email and remove your server-stored data (nickname, leaderboard entry, friend list, message history, report history) within thirty (30) days.                                                                                                                                     Local data on your device (game progress, blocked-player list, preferences) can be removed at any time by uninstalling the App or clearing app data in device settings.                                                                                                                                                     

10. INTERNATIONAL TRANSFERS                                                                                                                                   

The third-party services we use (listed in Section 4) may process data on servers located outside your country of residence, including in the United States and the European Union. Where data is transferred internationally, those providers implement standard contractual clauses or equivalent safeguards to protect your data.                                                                                                                                                    

11. SECURITY                                      

We take reasonable technical and organizational measures to protect your information, including encrypted connections (HTTPS) for all backend calls, access controls on our backend services, and limiting employee access to personal data. However, no electronic transmission or storage is 100% secure; we cannot guarantee absolute security.              

12. CHANGES TO THIS POLICY                                                                                                                                    

This Privacy Policy may be updated periodically. Changes will be effective upon posting the updated version, and we will update the "Last Updated" date at the top of this document. Continued use of the App after changes signifies your acceptance of the revised terms. Material changes will be communicated through the App or via email.                     

13. CONTACT US                                                                                                                                                

For any questions about this Privacy Policy, data requests, deletion requests, or moderation issues, please contact us:                                       

                                                                                                                                                                

  Developer: Luka Khobelia              

  Email: starworkgames@gmail.com